Customer Alert: Deceptive Payment Websites

BWA has been made aware that there are several websites that appear to be official BWA sites for making online water bill payments. Websites such as www.doxo.com and bills.mint.com are not affiliated with BWA and BWA has no way to verify payments made to these websites. To ensure that your online payments are made directly to BWA follow these guidelines:

1.  Only use the official BWA website (www.bwsa.org) to make your payments. The link on our homepage will take you to our secure server (https://payments.bwsa.org) where you can log in to your BWA account and make a real-time payment.

2.  BWA does not charge a fee for making your payment online. If you are attempting to make your payment online and are being charged a convenience fee or service charge, you are not at the official BWA website.

3.  At least one of these other websites is using the BWA logo to make it appear more official. If the URL in your web browser’s address bar is not www.bwsa.org or https://payments.bwsa.org then you are not at the official BWA website.