Home

WELCOME!

The Benbrook Water Authority is an independent water district created by the Texas legislature in 1955 for the sole purpose of providing the people of Benbrook, Texas with water and sanitary sewer service. Any comments or suggestions are welcome.

LOCATION:
Benbrook Water Authority
1121 Mercedes Street
Benbrook, Texas 76126

PHONE/FAX:
Office: (817) 249-1250
Fax: (817) 249- 6965

HOURS OF OPERATION:
M-Th 8-6, Fri 8-5

NEWS

  • Customer Alert: Deceptive Payment Websites

    BWA has been made aware that there are several websites that appear to be official BWA sites for making online water bill payments. Websites such as www.doxo.com and bills.mint.com are not affiliated with BWA and BWA has no way to verify payments made to these websites. To ensure that your online payments are made directly to BWA follow these guidelines:

    1.  Only use the official BWA website (www.bwsa.org) to make your payments. The link on our homepage will take you to our secure server (https://payments.bwsa.org) where you can log in to your BWA account and make a real-time payment.

    2.  BWA does not charge a fee for making your payment online. If you are attempting to make your payment online and are being charged a convenience fee or service charge, you are not at the official BWA website.

    3.  At least one of these other websites is using the BWA logo to make it appear more official. If the URL in your web browser’s address bar is not www.bwsa.org or https://payments.bwsa.org then you are not at the official BWA website.

     

    0
  • Taste and Odor Issues

    BWA has received a few calls about its drinking water having a musty taste and odor. Please be assured that the water is safe for drinking, cooking, bathing and all other purposes, even though it has an earthy smell and taste. The naturally-occurring organic compound responsible for the earthy taste and odor is geosmin. Geosmin is produced by bacteria in soil and algae found in surface water. Cold temperatures kill off the algae in surface water and the dead algae release the geosmin.

    Customers may improve the taste of their drinking water by refrigerating the water in an open container, or adding a slice of lemon or lime.

    0
  • BWA Board Adopts Updated Drought Contingency Plan

    The BWA Board of Directors adopted an updated Drought Contingency Plan and Emergency Water Management Plan at a special meeting on April 29, 2014. The Plan outlines actions BWA will take to insure adequate water is available for the safety and health of all Benbrook consumers caused by water supply limitations. Potential supply limitations include a limited water supply, possible contamination, delivery system limitations and required system repairs. The Plan outlines three water restriction stages and lists the triggers, use reduction goals, and water use reduction actions to be taken for each stage. The Texas Commission on Environmental Quality requires the plan to be reviewed at least every five years. The next planned update will be by May 1, 2019. BWA Drought Contingency and Emergency Mgmt Plan Update Adopted April 29, 2014

    0
  • Well Registration Form

    The Well Registration Form for the Northern Trinity Groundwater Conservation District can be found here.

    0
  • Freeze Protection for Above-Ground Backflow Preventers

    Above-ground backflow preventers are subject to freezing during continuous temperatures below 32 degrees. Here are a few things you can do to protect them from damage:

    RPZ and PVB assemblies have an isolation valve before the assembly. Locate this valve and turn it off.

    • Take the caps off of the test cocks and open them. This will drain water out of the assembly.
    • Insulate piping and cover entire assembly.

    Some methods of insulation are special pouches which can be purchased from irrigation supply companies or wrapping old newspaper around piping and securing with tape. Plastic covers can also be purchased from irrigation supply companies, or a plastic trash can will work, as well.

    If you have any questions, please contact Robert Brown at 817.249.1250.

    0